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    • FAQ's
i Lash by Ashley
  • Home
  • Book your appointment
  • Services
  • Packages and Memberships
  • About
  • Contact
  • Gallery
  • FAQ's

Eyelash extension FAQs

"Your most asked lash questions—answered!"

Eyelash extensions are individual synthetic or mink fibers applied to your natural lashes to add length, volume, and curl. They're customized to your eye shape and lash goals for a natural or dramatic look.


With proper care, lash extensions last 2–3 weeks before needing a fill. Retention can vary based on your natural lash cycle, aftercare, and lifestyle (like makeup use or sleep habits).


  • Classic: One extension per natural lash – natural & elegant
  • Hybrid: A mix of classic & volume fans – fuller but still soft
  • Volume: Handmade fans of 3–6 lightweight lashes per natural lash – dramatic & fluffy


  • Classic Full Set: ~1.5 to 2 hours
  • Hybrid Full Set: ~2  hours
  • Volume Full Set: ~2 hours
  • Fills: Usually 45– 60 minutes depending on style & retention


Not at all—when applied correctly and cared for properly, they won’t cause damage. Avoid rubbing, pulling, or using oil-based products near the eyes.


Yes! When applied properly by a trained lash artist using professional-grade adhesive, lash extensions are safe and damage-free. Your natural lashes will continue to grow and shed as normal.


Not at all—when applied correctly and cared for properly, they won’t cause damage. Avoid rubbing, pulling, or using oil-based products near the eyes.


It’s not recommended with lash extensions—especially volume or hybrid sets—as it can affect retention. If needed, use a lash-safe mascara (for classics only) and avoid waterproof makeup.


  • Clean lashes daily with a lash-safe cleanser
  • Avoid oils, heavy creams, and makeup on the lash line
  • Don’t rub or sleep directly on your lashes
  • Avoid steam, saunas, and hot yoga in the first 24–48 hrs
  • Brush lashes gently with a spoolie every morning


A fill replaces lashes that have shed with your natural lash cycle. You’ll need one every 2–3 weeks to keep your lashes looking full and fresh.


Yes! After the first 24 hours, your lashes are fully cured and safe to wash. Regular gentle cleansing helps prevent build-up and improves retention.


Always book a professional lash removal. Never try to pull or pick them off, as this can damage your natural lashes.


Brow lamination FAQ'S

"Sleek, fluffy, and lifted brows—made easy."

Brow lamination is like a perm for your eyebrows. It straightens and smooths the brow hairs, giving them a fuller, fluffier, and more lifted appearance. Think of it as a blowout for your brows!


Brow lamination results typically last 4 to 6 weeks. With proper aftercare, some clients can enjoy results for up to 8 weeks.


Yes, it’s safe when done by a trained professional. The products are designed for delicate facial skin and brows. A patch test is often recommended 24–48 hours before your first appointment..


Yes! Brow lamination lifts and sets each individual hair in an upward direction, making your natural brows look thicker, fuller, and more defined—even if you have sparse areas.


ADefinitely! Brow lamination pairs beautifully with a tint and/or brow shaping (wax or tweeze) for a clean, defined look. Many clients choose a combo service for the full effect.


For the first 24–48 hours, avoid:

  • Getting your brows wet (no steam, sweating, or washing the area)
  • Applying makeup, creams, or oils near your brows
  • Sleeping face-down or rubbing your brows

After that, you can treat them normally, but try to avoid harsh products near the area.


To keep your brows soft and healthy:

  • Use a brow serum or conditioning oil (like castor or argan oil)
  • Brush them into place each morning with a spoolie
  • Book your next lamination every 6–8 weeks for best results


Most people can! However, lamination may not be suitable if you:

  • Have very sensitive skin or eczema near your brows
  • Are pregnant or breastfeeding (check with your provider first)
  • Have recently had cosmetic procedures (like microblading, Botox, or chemical peels) near the brow area


Brow tint FAQ'S

"Bold, defined brows—no makeup needed!"

Brow tinting is a semi-permanent dye applied to your brow hairs (and sometimes the skin beneath) to enhance shape, definition, and fullness. It helps brows appear darker, fuller, and more structured—perfect for low-maintenance beauty lovers!


On brow hairs: ~4 to 6 weeks

On skin (if skin stain occurs): ~3 to 7 days depending on your skin type and skincare routine. Tint fades gradually as the hair naturally sheds and skin is cleansed.


Yes! Brow tinting is safe when done by a licensed and trained professional using high-quality, skin-safe dyes. A patch test is recommended at least 24–48 hours before your first tint to rule out any sensitivity or allergy.


Yes! Tinting can give the illusion of fuller brows by:

  • Darkening fine, light, or sparse hairs
  • Adding definition to the brow shape
  • Staining the skin slightly to fill in gaps (if applicable)


ADefinitely! Brow lamination pairs beautifully with a tint and/or brow shaping (wax or tweeze) for a clean, defined look. Many clients choose a combo service for the full effect.


For the first 24–48 hours, avoid:

A typical brow tint appointment takes about 15 to 30 minutes, depending on whether it's paired with shaping (waxing/tweezing).


Absolutely! It pairs perfectly with:

  • Brow lamination for a bold, fluffy, structured look
  • Waxing or tweezing for clean and defined brows
  • Lash tinting for a full eye-enhancing combo


For the first 24 hours, avoid:

  • Getting brows wet (no swimming, sweating, or steam)
  • Harsh cleansers or exfoliants near the brow area
  • Oil-based products that may fade the tint faster


  • Avoid oil-based skincare on/around your brows
  • Gently cleanse the area—no scrubbing!
  • Minimize sun exposure, which can fade the tint
  • Use a brow conditioner or growth serum to keep hairs healthy



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